Reports to: Head of Operations
Workplace type: Onsite
Overview:
Capstan medical is Series C funded company aiming to commercial a robotic platform for delivering structural heart implants. We focus on cultivating cutting edge technology centered on patient value. Our team is highly collaborative and hands-on, takes pride in iterating quickly, and believes that the best ideas can come from anywhere or any person! We always have multiple programs in the pipeline, so as a small team, we tend to wear multiple hats on a daily basis.
Capstan medical is uniquely positioned in Santa Cruz, which we have chosen to be geographically close-to but intentionally separate from the greater SF Bay Area. This gives us access to the amazing technical talent of the bay area but in an environment that we feel is conducive to doing our best creative work. Our office is located in a repurposed warehouse space that used to be the Wrigley Gum factory, now the funky/diverse home to several bicycle companies, many art and architecture studios, a maker space, and several biotech startups. It is adjacent to large tracts of open space with bicycle trails straight from the office doors offering access to the hills and beaches of Wilder Ranch State Park for road/mountain bicycle riding, hiking, and surfing.
Currently, our active programs at Capstan medical target catheter-based, repair devices for diseases that affect the heart. These kinds of devices present patients with compelling, minimally invasive alternatives to traditional surgical methods. For most patients, this means less pain after surgery and being able to return to normal life much more quickly. For many older patients, reducing surgical trauma can make the difference between life and death. Our current strength is in micro-scale mechanical medical devices on the cutting edge of medicine but we are constantly evolving. The team has a collective background designing a wide variety of medical devices including cardiac devices, catheter-based devices, collapsible implants, surgical tools and robotic systems.
Summary: The IT manager will be onsite in Santa Cruz with occasional travel to Portola Valley. The individual will be responsible to ensure IT needs of the company are met and development and production can proceed without issue.
Key Responsibilities:
IT Systems Management
- Own the configuration, deployment, and lifecycle management of key platforms, including:
- Engineering & Simulation: 3D Experience, SolidWorks, 3mensio, Abaqus
- PLM/QMS: Propel (Salesforce platform)
- Productivity & Collaboration: Google Workspace, Microsoft 365
- Cloud Services: AWS, with possible integration to on-premise hardware
- Monitor system performance, manage licenses, upgrades, and integrations across platforms.
Security, Compliance & Data Continuity
- Develop and maintain robust data security policies, including encryption, access controls, and backup/recovery protocols.
- Ensure compliance with regulatory requirements, including FDA 21 CFR Part 11, ISO 13485, and HIPAA where applicable.
- Implement and periodically test disaster recovery and business continuity plans.
Hardware & Network Infrastructure
- Oversee and standardize company hardware: workstations, servers, laptops, printers, and network equipment.
- Ensure reliable connectivity across labs, cleanrooms, offices, and remote work environments.
- Manage relationships with external IT support providers and vendors.
- Network set up and support including VPN and remote networking
User Support & Training
- Serve as primary escalation point for IT-related issues.
- Develop user guides, provide onboarding training, and enable cross-functional team success with relevant IT tools.
- Partner with Engineering, Quality, and Operations teams to ensure IT tools support evolving workflows.
- Timely and accurate onboarding and new account set up + removal
Strategic IT Planning
- Identify opportunities to streamline operations and increase productivity through IT tools.
- Participate in the budgeting process for IT needs including hardware refresh cycles, software licenses, and cloud infrastructure.
- Stay informed on emerging technologies to recommend enhancements that support company growth.
Requirements:
- 5+ years experience
- Degree in information technology, computer science/hardware, management system, engineering or cybersecurity/network engineering.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.